Customer Success is exploding — but training hasn’t kept up.
That’s why [Get Into] CX Tech was built.
[ Get Into ] CX Tech
Dive Deep Into Customer Success. Everything You Need To Drive Your Tech & SaaS Career.
SHOW ME COURSES
Which course is right for you?
Whether you're new to Customer Success or an established player, we've got both individual contributor and leadership courses to help drive your career!
Launch Your Tech Career
Courses designed to give you a competitive advantage in a tight labor market
Designed with Master's-level Content
Courses include instructional content only taught in advanced degrees
Structured Learning
Cumulative lessons build for a comprehensive understanding of both macro & micro topics
Popular Course
CSM Total Experience Course $749
An absolute powerhouse program with 37 lessons and nearly 9 hours of instruction. Includes activities, downloadable slides, and an interview guide.
This is our most popular course which bundles the CSM Fundamentals, CSM Professionals, and the CSM Total Experience courses for a jam-packed, career-boosting, data-driven program!
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Popular Course
Established CS Leaders Course $749
An incredible 28-lesson program with over 6 hours of instruction to position yourself as a top CS & CX leader in any company.
You get both the Emerging CS Leaders and the Established CS Leaders courses in this bundle. Includes activities and downloadable slides.
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CSM Professionals Course $499
A 24-lesson program with 6 hours of content designed to take both experienced and non-experienced CSMs to the next level of their careers.
You get both the CSM Fundamentals and CSM Professionals courses in this bundle. Includes activities, downloadable slides, and an interview guide.
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All courses are available for purchase via Indian Rupee. Please click below to view courses with adjusted pricing.
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Popular Course
CSM Fundamentals Course $249
A 14 lesson course with over 3 hours of instruction to help you establish a rock-solid understanding of customer success in a dynamic tech industry. Includes activities, downloadable slides, and an interview guide.
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Emerging Customer Success Leaders Course $499
A 16-lesson program with 3 hours of content designed to take current and future CS leaders to the next level of leadership in their careers. Includes activities and downloadable slides.
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Meet Your Instructor
I'm so excited you're here! My name is Taylor Deloye and I have a passion for coaching and teaching and have been coaching both sales people and Customer Success Managers for over a decade. I have a Bachelor of Science in Business Administration and a Master's Degree in Customer Experience Management (CXM).
As a people leader and hiring manager in Customer Success, I've managed more than 50 high-performing people across a variety of tech companies. I've had the opportunity to lead Customer Success, Sales, Account Management, Onboarding, and Technical Support Teams.
In the courses I've designed, I've been able to include Master's-level topics not taught in Corporate America. Beyond that, each course includes data-backed content, customer stories, and insight from me as a seasoned hiring manager. Can't wait to help you Get Into CX and drive your Customer Success career!
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